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Chief Nurse - Ambulatory Care/Primary Care & Women's Health

VA Medical Center

Palo Alto, CA
  • Medical/Surgical
  • Case Manager
  • CNO/Nurse Executive
  • Operating Room/PACU
  • Infection Control
  • OB/GYN
  • Psychiatric/Behavioral Health
  • Director of Nursing
  • Pharmaceutical
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Job Details


Work Schedule: Shift 8:00am to 4:30pm (With Flexibility to meet patient and program needs) NOTE: Shifts may vary depending on patient care needs.


The Chief Nurse Ambulatory Care/Primary Care & Women's Health Services is part of a Dyad leadership structure at VAPAHCS. The Dyad team works closely with other Dyad teams at VAPAHCS in meeting the health care systems mission and vision. This includes improving the quality and efficiency of care, as well executing initiatives and goals determined by executive leadership. The Dyad teams are responsible for the oversight, management of their respective functional areas, working in collaboration with the service chiefs in charge of those functional areas, e.g. pharmacy, Logistics, EMS. The Dyad team works as a collaborative partnership, ensuring transparency, and using the SIM model and the RACI format to clarify roles and responsibilities. Additionally, the Dyad will communicate to all levels of staff regarding any major policy, program or practice changes. Each Dyad member directly reports to either the Deputy COS or Deputy ADPCS).

The Chief Nurse is responsible for the development of patient care programs, policies, evidence-based practice consistent with standards and methods to assure that nursing care needs are assessed, evaluated and met. He/she oversees the development, implementation, and evaluation of the organizational plan for provision of nursing care to patients served. In addition, the Chief Nurse is responsible for the implementation of an ongoing program to measure, assess and improve the quality of nursing care delivered across the continuum. This individual facilitates creation of a professional practice environment that fosters excellence in nursing services, including an environment that supports nursing research, evidence-based practice and scholarly inquiry. The Chief Nurse is responsible for making clinical and financial projections and budget for the Nursing Service, Ambulatory Care and provides leadership in human resources development and management.

The major duties and responsibilities include, but are not limited to:



graph of estimated pay ranges


Job Details

Application Open Date


Application Close Date



Veterans Affairs, Veterans Health Administration

Who May Apply




  • More About VAOpen More About VA SectionClose More About VA Section

    • Physical Requirements: This position requires heavy lifting, 45 pounds heavy carrying, 45 pounds straight pulling (2 hours); reaching above shoulder; use of fingers; both hands required; walking & standing 8 hours - intermittently; repeated bending; both legs required; ability for rapid mental& muscular coordination simultaneously; near vision correctable at 13" to 16" to Jaeger 1 to 4; far vision correctable in one eye to 20/20 and to 20/40 in the other; depth perception; ability to distinguish shades of colors; hearing (aide permitted). Transferring patients and objects may be required. The incumbent may be exposed to infected patients and contaminated materials and may be required to don protective clothing in isolation situations or operative/invasive procedures. The incumbent may occasionally be exposed to patients who are combative secondary to delirium, dementia, or psychiatric disorders. The incumbent must be a mature, flexible, sensible individual capable of working effectively in stressful situations, able to shift priorities based on patient needs.

      VA encourages persons with disabilities to apply. The health-related positions in VA are covered by Title 38, and are not covered by the Schedule A excepted appointment authority.

      All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment. Applicants who refuse to be tested will be denied employment with the VA. In addition, any offer of employment will be rescinded with a verified positive drug test result. VA employees in drug testing designated position are also subject to post appointment random drug testing.

      It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment.

      This job opportunity announcement may be used to fill additional vacancies.

      This position is in the Excepted Service and does not confer competitive status.

      Annual leave shall accrue for full-time Nurses, and Nurse Anesthetists at the rate of 8 hours for each full biweekly pay period.

      United States Citizenship Required; non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy.

      Veterans and Transitioning Service Members: Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members.

      If you are unable to apply online view the following link for information regarding an Alternate Application.

  • QualificationsOpen Qualifications SectionClose Qualifications Section

      • United States Citizenship. Non-citizens may be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy.
      • Graduate of a school of professional nursing approved by the appropriate State-accrediting agency, and accredited by the National League of Nursing Accreditation Commission (NLNAC) which changed to the Accreditation Commission for Education in Nursing (ACEN) or The Commission on Collegiate Nursing Education (CCNE) at the time the program was completed; OR the completion of coursework equivalent to a nursing degree in a MSN Bridge Program that qualifies for professional nursing registration constitutes the completion of an approved course of study of professional nursing. Students should submit the certificate of professional nursing to sit for the NCLEX to the VA along with a copy of the MSN transcript. (Reference VA Handbook 5005/27, Appendix G6). OR In cases of graduates of foreign schools of professional nursing, possession of current, full, active and unrestricted registration will meet the requirement of graduation from an approved school of professional nursing.
      • Current, full, active, and unrestricted registration (i.e., licensure) as a graduate professional nurse in a State, Territory, or Commonwealth (i.e., Puerto Rico) of the U.S. or the District of Columbia. Note: Provide your RN registered license number on your application.
      Grade Determinations: In addition to the basic requirements, the following criteria must be met in determining the grade assignment of candidates, and if appropriate, the level within a grade:
      • Master's degree in nursing or related field with BSN [If MSN obtained in a Bridge Program, no BSN required] and approximately 4-5 years of experience, AND the appropriate basic or advanced certification desired. OR
      • Doctoral degree in nursing or related field and with approximately 3-4 years of experience, AND the appropriate basic or advanced certification desired.
      Reference: VA Handbook 5005/27, Part II, Appendix G6 Nurse Qualification Standard, dated March 17, 2009,

      Preferred Criteria:
      • Possess one (1) year of full-time experience as a licensed professional registered nurse.
      • Current BLS provider card issued by American Heart Association (AHA) or Military Training Network (MTN).
      • Possess current national board certification in Ambulatory Care (RN-BC).
      • Possess current national board certification in Nursing Administration (BC-NE).
      • Possess five (5) years of successful registered nurse practice experience in Ambulatory Care with progressive oversight and accountability, demonstrating a high-level of administrative and leadership responsibility and utilization of management skills.
      • Possess experience with Lean Six Sigma and applied it in a health care setting.

  • BenefitsOpen Benefits SectionClose Benefits Section

  • How To ApplyOpen How To Apply SectionClose How To Apply Section

    • All applicants are encouraged to apply online.
      To apply for this position, you must complete the Full Questionnaire and submit the documentation specified in the Required Documents section below. The complete application package must be submitted by 11:59 PM (EST) on 04/30/2018 to receive consideration.

      1. To begin, click Apply Online to create a USAJOBS account or log in to your existing account. Follow the prompts to select your USAJOBS resume and/or other supporting documents and complete the occupational questionnaire.

      2. Click Submit My Answers to submit your application package.

      NOTE: It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date.

      To verify your application is complete, log into your USAJOBS account, select the Application Status link and then select the more information link for this position. The Details page will display the status of your application, the documentation received and processed, and any correspondence the agency has sent related to this application. Your uploaded documents may take several hours to clear the virus scan process.

      To return to an incomplete application, log into your USAJOBS account and click Update Application in the vacancy announcement. You must re-select your resume and/or other documents from your USAJOBS account or your application will be incomplete.

  • Additional DetailsOpen Additional Details SectionClose Additional Details Section

    • Series: 0610-Nurse

      Job Pay Type: Per Year

      Job Openings:

      Job Position: CBCF-10186163-18-FO


Best Care / Best Careers

To care for him who shall have borne the battle and for his widow and his orphan." These words, spoken by Abraham Lincoln during his Second Inaugural Address, reflect the philosophy and principles that guide VA in everything we do, and are the focus of our endeavors to serve our Nation's veterans and their families.

 The Department of Veterans Affairs (VA) has one of the most diverse, challenging, and rewarding missions in the United States Government. We strive to meet the needs of the Nation's veterans and their families today and in the future.

VA manages one of the largest health care systems in the world and the nation's leading employer of registered nurses. Nurses in Veterans Health Administration (VHA) are engaged in a variety of roles and have multiple opportunities for career and professional development. The VHA provides veterans and their dependents with many other services such as benefits and education, and also provides burial benefits.

Our goal is to provide excellence in patient care, veterans' benefits and customer satisfaction. We can provide you with challenging, interesting, meaningful work to care for the veterans who have risked their lives to protect our freedom.

 As the Department of Veterans Affairs heads into the 21st century, we will strive to meet the needs of the Nation's veterans today and tomorrow. We are a more customer-focused organization, functioning as "One-VA" and delivering seamless service to our customers.

We benchmark our service with the best in business. We use innovative means and high technology to deliver "World-Class Customer Service". We foster partnerships with our customers and stakeholders, making them part of the decision-making process.

Department of Veterans Affairs is an Equal Opportunity Employer.

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